Last updated: June 27, 2026
This Refund Policy applies to digital report packs sold by SAFE CHOICE PLUMBING, LLC through Safewayplumb. All prices are in USD.
Current status
Checkout is a placeholder and no payments are being processed at this time, so no charges can occur. The terms below describe how refunds will work once a payment provider is connected.
Digital credits
Report packs are digital credits delivered online. Because credits are delivered instantly and consumed when a report is generated, they are generally non-refundable once used.
When we offer refunds
- A duplicate charge for the same pack.
- A documented technical failure that prevented credits from being delivered.
- Unused credits requested within 14 days of purchase, at our discretion.
How to request
Email support@safewayplumb.shop with your purchase reference and the reason. We aim to respond within 5 business days. Approved refunds are returned to the original payment method.
Not covered
Refunds are not a remedy for property damage or leaks. The checklist is informational only and does not guarantee that all leaks or water damage will be found or prevented. This policy is governed by the laws of the State of Florida, USA.